We respect your privacy and are committed in protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Introduction
Penggu Support Studio respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or engage with our services.
2. Information We Collect
We may collect the following information when you interact with our website:
- Full Name
- Email Address
- Phone Number
- Business information or inquiries you provide
- Any additional details submitted through forms
We may also collect limited technical data such as browser type and usage data for website improvement.
3. How We Use Your Information
We use your information to:
- Respond to your inquiries
- Provide and improve our services
- Communicate with you regarding your request
- Send relevant updates or follow-ups (if you opt in)
- Improve website performance and user experience
4. Sharing of Information
We do not sell, trade, or rent your personal information.
Your information may be shared only with trusted tools and platforms we use to operate our business (such as CRM and automation platforms like GoHighLevel), and only as necessary to provide our services.
5. Third-Party Tools & Services
We may use third-party tools to support our operations, including:
- CRM and automation platforms (e.g., GoHighLevel)
- Email and communication tools
- Analytics tools
These platforms may collect and process your data in accordance with their own privacy policies.
6. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve user experience
- Understand how visitors interact with the site
- Optimize performance
You can choose to disable cookies through your browser settings.
7. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communications at any time
To make a request, please contact us using the details below.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, you may contact:
